FAQ
Here you will find answers to frequently asked questions. If you cannot find the answer to your question, please contact us using the email addresses on our contact page.
Are BYNACHT® products manufactured without animal testing?
Yes, of course. Without exception. We have never tested our products on animals and never will.
What is the shelf life of the products?
Once opened, BYNACHT® products have a shelf life of at least 6 months. There are certainly skincare products on the market that have a much longer shelf life - but because we avoid all potentially harmful preservatives, our products do not have such a long shelf life, but we are sure that you will enjoy using them so much that they will be used up well before the 6 months are up...
Do your skin care products contain essential oils?
No, essential oils are only contained in our sleep-promoting balms and oils. 100% pure, organic and fairly traded.
Are your products safe to use during pregnancy?
Absolutely. If you are not sure, please ask your physician.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long does it take until I receive my order?
It depends on where you are. Orders processed here will take around 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
