Privacy policy

Privacy policy

We are happy about your interest in our website. Your privacy is of big importance to us. In the following we have gathered all information concerning the use of your data.

Storage of your data in Server-Logfiles

You can visit our website without telling us who you are. We only know the name of your Internet service provider, the requested file, date and time of request, the website from which you visit us, and the web pages you visit with us. This information is used for statistical purposes. You as an individual user are anonymous.

Data collection and use for contract processing and customer accounts 

We ascertain personal data if you inform us with these voluntarily in the scope of your order, contact for support (for example via email) or creating a customer account. It is evident from the input forms which data is ascertained. We use this data for contract processing and processing your request. After complete contract processing or deletion of your customer account your personal data will be blocked for other usage and will be erased at the end of regulations according to tax law and commercial law, provided that you have not agreed expressly the further use of your data or unless you have given your express consent to a further use of the data going beyond this. The deletion of your customer account is possible at any time and can be done either via a notification to us or a provided function in the customer account.

Data transfer for contractual performance

For contractual performance we only transfer data to the company ordered for the delivery, as far as it necessary for a correct delivery. Depending on the payment service provider you choose, we transfer the payment data for transaction to the credit institution or payment service provider instructed to fulfill the transaction. For some parts the payment service provider collects this data, provided you create a customer account. If so, you will have to log in with your log in data to the payment service provider during the order process. The privacy policy of the particular payment service provider applies.

Newsletter

With the following guidelines we would like to inform you about the content of our newsletter as well as the login, sending and statistic procedure of evaluation and your cancellation rights.

By subscribing to the newsletter you are expressing your agreement on receiving the newsletter and the indicated procedure.

Content of the newsletter

We are sending newsletters, emails and other electronic notifications containing of advertising information (in the following "newsletter") only with the consent of the receiver or legal permission. Provided that the whole content of the newsletter is described precisely within the scope of the registration, they are authoritative for the consent of the users. Additionally, our newsletter consists of information about our products.

Double-Opt-In and protocolling

The registration to our newsletter is being carried out via Double-Opt-In-procedure. Id est, after registration you will receive an email requesting you to accept your subscription. This is necessary to avoid logins with fraudulent email addresses.

All registrations to our newsletter are recorded to fulfill the legal requirements concerning the login process. For this purpose, it is essential to accumulate the exact point of time of the log in and the relevant confirmation, as well as the IP address. Likewise, any changes to your data will be recorderd and are being saved on the servers of MailChimp.Use of marketing automation provider "MailChimp"

The sending of newsletters is being carried out via "MailChimp", a marketing automation provider for newsletters of the US-provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

Email addresses of our newsletter receivers as well as any further data mentioned in these guidelines are saved on the servers of MailChimp in the USA. They are using this information for sending purposes and for the evaluation of the newsletter in our commission. Furthermore, MailChimp may use this information for their service enhancement, e.g. technical improvement of sending emails, layout of the newsletter or any economic reasons to ascertain the origins of the receiver. However, MailChimp will not use this data to contact users directly or to pass it on to third parties.

We rely on the trustworthiness and the IT and data security of MailChimp. They are certificated to the US-EU-data protection agreement with a "privacy shield". Thereby they are obliged to stick to the EU-data security guidelines. Furthermore, we have passed a "Data-Processing-Agreement" with MailChimp. This consists of a contract in which MailChimp is committing to protect our user's data according to our privacy policy in our commission and particularly not to pass any data on to third parties. A link to the privacy policy of MailChimp can be found here.

Login Data

It is sufficient to indicate your email address when registering for the newsletter.

Statistical survey and analyses

The newsletter consist of a so called "web-beacon", id est a pixel-sized file that is called by MailChimp's server during the opening of the newsletter. In the scope of this call, technical information such as information about the browser, the operating system, your IP-address as well as the date of calling is ascertained. This information is used for technical improvement of the service, by reference to the technical data or target groups and their reading behavior based on their locations (those that are determinable with the IP-address) or the access time.

The assessment of the opening of the newsletter is also part of the statistical survey. Among this, it is also being recorded when they were opened and which links have been clicked on. This information can be tracked down to the individual user. However, it is neither our endeavor nor that of MailChimp, to spy on individual users. It is rather of good use for us to realize and understand the reading behaviors of our users and therefore adjust our content or to send content according to the user's interest.

Online-calls and data management

There are cases where we forward the newsletter receiver to the websites of MailChimp. For example, our newsletter consist of a link to access the newsletter online (e.g. when there is an error displaying the newsletter in the email program). Further, the user can change and correct their data, such as the email address. Additionally, the privacy policy of MailChimp can only be found on their website.

In this regard we would like to indicate that the websites of MailChimp use cookies under which personal data can be processed by either them, their partners or contractors such as Google Analytics. We have no influence on this data acquisition. Further information can be found in the privacy policy of MailChimp. We would also like to indicate the possibilities of contradiction concerning data acquisition for advertisement reasons on either one of these two links: http://optout.aboutads.info/choices/ or http://www.youronlinechoices.com/ (European zone).

 Cancellation/disclaimer

You can cancel receiving the newsletter at any time, id est revoke your consent of receiving newsletters. Therewith, your consent on receiving newsletters via MailChimp and statistical analysis will lapse. Unfortunately, a separated disclaimer of receiving newsletters via MailChimp and the statistical analysis is not possible.

A link for cancellation can be found at the end of each newsletter.

Data use for e-mail advertisement without newsletter-registration and your right of objection

If we obtain your email in the context of selling a product or services and you have not discounted, we reclaim our right to send you offers to similar products on a regular basis. If you wish to decline this service you can do so at any time by notifying us via email or clicking a provided link in one of the emails, without creating transmission costs.

Use of cookies

We use cookies on certain pages in order to make a visit to our website more attractive and to enable you to use certain functions. These are small text files that are saved on your end device. Some of the cookies that we use are deleted after your browser session is over, i.e., when you close the browser window (so-called “session cookies”). Other cookies remain on your end device and allow us to recognize you during your next visit (persistent cookies). You can adjust the settings of your browser so that you are notified when cookies are installed and decide whether to accept them on an individual basis or to accept cookies in certain cases or to generally forbid them. If you choose not to accept cookies, the functionality of our website may be restricted.

Use of Google Analytics for Website Analysis

This website uses Google Analytics, a website analysis service provided by Google, Inc. (www.google.de). Google Analytics uses “cookies”, text files stored on your computer that allow us to analyze your use of the website. The information created by the cookie about your use of this website is generally transmitted to a Google server in the US and stored there. However, if IP anonymization is activated on this website, your IP address will first be shortened in a member state of the European Union or in another country that is party to the European Economic Area Agreement. The full IP address will only be transmitted to a Google server in the US and shortened there in exceptional cases. IP anonymization has been activated on this website. Working on behalf of the operator of this website, Google will use this information to analyze your use of the website in order to compile reports about website activities and to provide other services related to the use of the website and the use of the internet to the operator of the website. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data. You can prevent cookies from being saved on your computer by adjust the settings of your browser software. Please note, however, that if you do this, you may not be able to use all of the functions of this website fully.

You can also prevent the collection of data as a result of the cookie about your use of the website (including your IP address) and transmission to Google and the processing of this data by Google by downloading the browser plug-in available at this link and installing it on your computer: tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click this link (https://tools.google.com/dlpage/gaoptout?hl=de)  to prevent the collection of data by Google Analytics on this website in the future. This will store an opt-out cookie on your end device. If you delete your cookies, you must click on the link again.^

Use of Instagram Social Plugins

Our website used so called social plug-ins („plugins”) of the online service Instagram which are operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). The plugins can be recognized by the Instagram logo, for example in form of an Instagram camera. A list of Instagram plugins and their look can be found under: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

If you request a page of our website, which contains such a plugin, your browser will build up a direct connection to the servers of Instagram. The content of the plugin will be directly transmitted from Instagram to your browser and integrated into the page of the website. By integrating the plugin, Instagram obtains the information that your browser has accessed on the corresponding page of our website, even if you do not have an Instagram profile or if you are not logged into Instagram. This information (including your IP address) will be directly transferred to and stored on a server operated by Instagram in the USA.

If you are logged in with Instagram, it will be able to assign your visit of our website to your Instagram account. If you interact with the plugins, such as pressing the Instagram camera button, the corresponding information will be sent directly to a server of Instagram and be stored there. The information is also posted on your Instagram account and can be seen by your contacts.

For information on the purpose and extent of data capture and the further processing and use of data by Instagram, as well as your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the Instagram data protection information: https://help.instagram.com/155833707900388/.

If you do not want Instagram to collect data about you via our internet website and to link this directly with your data stored on your Instagram account, you need to log off from Instagram before going to our website. You can completely prevent the loading of Instagram plugins on your browser by add-ons such as the script blocker “NoScript” (http:// noscript.net/).

Use of Facebook Plugins

Our website uses social plug-ins (“plug-ins”) from the social network Facebook, which are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, US (“Facebook”). The plug-ins are marked with the Facebook logo or the suffix “social plug-in from Facebook” or “Facebook social plug-in”. An overview of the Facebook plug-ins and the way they look can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE

If you access a page on our website that contains a plug-in, your browser will create a direct connection with the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated in the page. As a result of this integration Facebook will receive information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or if you have not logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US and stored there.

If you are logged into Facebook, Facebook can match the visit to our website to your Facebook profile. If you interact with the plug-ins, e.g, if you click on the “Like” button or leave a comment, this information will also be transmitted to a Facebook server and saved there. The information will also be published on your Facebook profile and be visible to your Facebook friends.

You can read about the scope and purpose of the data collection and the further processing and use of the data by Facebook as well as your rights and options for protecting your privacy in the Facebook privacy statement. 

If you do not want Facebook to match the data collected via our website directly to your Facebook profile, you must log out of Facebook before you visit our website. You can also prevent Facebook plug-ins from loading entirely with add-ons for your browser, such as Facebook Blocker or the script blocker “NoScript”.

Youtube Video Plugins

Contents of third-party providers are embedded in this website. These contents are made available by Google Inc. (“provider”). Youtube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

In case of Youtube videos that are embedded in our website, the extended data protection setting is activated. This means that no information on website visitors are collected and stored by Youtube, unless the visitors play the video. 

For the information on the purpose and scope of data collection and further processing and use of data by the provider, as well as your rights in this respect and settings options for protecting your privacy, please read Google’s privacy policy: http://www.google.com/intl/de/+/policy/+1button.html

Right to Information and Contact Options

You are entitled to free information about your personal data stored by us at any time. Where applicable, you have the right to correction, refusal of access or deletion of your data. If you have any questions about the collection, processing or usage of your personal data, in case of inquiries, correction, refusal of access or deletion of data as well as revocation of granted permissions or objection against a certain type of usage, please contact us directly. The relevant contact details are listed in our Imprint.